Q: Are the gold prices accurate? How often do they update?
A: Our precious metal prices are connected to professional international market data sources, with real-time data synced every 70 seconds. You can confidently use our data as a market reference.
Q: Why is the price different from some physical gold stores?
A: This App provides the international base trading price (spot price) for precious metals. Physical stores typically add brand premiums and craftsmanship fees to this base price.
Q: How do I switch currency and units?
A: The App supports various common international units. You can switch units anytime in the Settings or Market page: CNY/g, USD/oz, or HKD/oz.
Q: How do I quickly record my gold purchases?
A: You can tap the "+" button on the home page to manually enter the weight and total price (the system will automatically calculate the price per gram). If you are a PRO subscriber, you can also use AI Image Recognition to upload a receipt/screenshot, and the system will automatically fill in the details for you.
Q: What is the "Gold/Silver Mountain"?
A: This is a fun, unique goal-tracking feature. You can set a savings goal. Every time you record a new physical asset, your personal mountain will grow taller, giving you a strong sense of achievement!
Q: Is the AI review written by a human?
A: The "AI Daily Market Review" is automatically generated by an advanced AI model using daily macroeconomic news and market data. (Disclaimer: Content generated by AI is for reference only and does not constitute investment advice.)
Q: If someone takes my phone, can they see my assets?
A: Do not worry. We provide strict security protection. You can go to "Settings - Security" to enable Passcode Lock and Biometrics (Face ID / Fingerprint).
Q: If I change my phone, will I lose my data?
A: As long as you log into your account, all data will be synced securely to the cloud. We also provide CSV export for PRO users.
Q: How to contact us?
A: If you have questions or suggestions, feel free to contact us at any time!
Support Email: [email protected]
Response Time: Within 1-2 business days.
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